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Terms Conditions That Govern Your nouvo77 Account

These terms set out what you agree to when you open and use a nouvo77 account — covering eligibility, wallet transactions via DANA, OVO, or GoPay, and what we expect from both sides.

Account eligibility rulesDANA, OVO, GoPay wallet termsDeposit & withdrawal conditionsAccount suspension policyJurisdiction-dependent access

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What These Terms Actually Cover

nouvo77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating and using a nouvo77 account, you confirm that you have read and accepted these terms in full. They apply to every action taken through your account — browsing the lobby, funding your wallet via DANA, OVO, or GoPay, placing bets, and requesting withdrawals back

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to your e-wallet. We can update these terms when our services or local requirements change; the version shown on this page is always the current one. If a change affects your rights in a material way, we will notify you through your registered account contact before
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it takes effect. Your continued use after a published update counts as acceptance. These terms do not override applicable local law in Indonesia — where a local rule conflicts, the local rule applies. Access to certain features or game categories may be restricted depending on your
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region and what local law permits. We reserve the right to suspend or close accounts where these conditions are breached, including cases of multiple accounts, misuse of wallet top-ups, or attempting to circumvent regional access rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account under these conditions, our support team can help. Reach out through any of the channels below — we respond in English and keep a record of every terms-related query tied to your account ID for follow-up.

Live Chat Open the chat widget from any page on nouvo77. Raise your terms question directly and our team will respond with the relevant clause or account action.

Email Support Send a written query to our support address. Include your account ID and the specific terms section you need clarified — we aim to respond within one business day.

Account Help Centre Log into your account and open the Help section. Terms-related requests, including appeals against account decisions, can be submitted directly from your account dashboard.

HOW WE UPHOLD TERMS

How nouvo77 Handles Its Side of These Terms

We apply these terms consistently across all accounts. Whether you're in Bandung or elsewhere in Indonesia, the same account rules, wallet verification steps, and transaction conditions apply. Here is how we handle the key areas these terms govern.

Wallet Verification

Before your first withdrawal to DANA, OVO, or GoPay, we verify that the registered wallet name matches your account name. This is a one-time step that protects your funds.

Account Security

Your account is protected by an OTP step at login. We do not share account data with third parties outside what these terms and local law require. You are responsible for keeping your login credentials private.

Transaction Records

Every deposit and withdrawal via DANA, OVO, or GoPay is logged against your account. You can view your full transaction history from the account wallet section at any time.

Terms Change Notification

When we update these terms, we notify you through your registered account contact before the change takes effect. Your account history is retained in line with our data retention commitments.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to accounts, wallet use, and access conditions in Indonesia.

These terms apply to every person who opens and uses a nouvo77 account. Eligibility depends on local law — access is only available where local law in Indonesia permits it.

We can update terms when services or local requirements change, but for material changes we notify you via your registered contact before the update takes effect. Continued use counts as acceptance.

Accounts can be suspended for breaches including multiple account registrations, wallet name mismatches on DANA, OVO, or GoPay, or attempts to access features restricted in your region under local law.

Log into your account, open the Help section, and submit a terms appeal with your account ID and a description of the decision. Our team reviews and responds in order of submission.

The terms apply equally regardless of whether you use DANA, OVO, or GoPay. Wallet-specific conditions — such as name verification before withdrawal — are the same across all three.

Your account data, including transaction history and wallet details, is retained in line with our data retention commitments. You can request a copy or raise a data query through the Help section.

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