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How nouvo77 Handles Your Personal Data

Your account with us involves real data — your name, contact details, and the wallet information you use when depositing via DANA, OVO, or GoPay. This policy explains what we collect, why we collect it, and what rights you have over it.

Data collected at registrationDANA, OVO, GoPay wallet dataCookie and session dataYour right to request deletionContact path for privacy queries
nouvo77 How nouvo77 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, you can reach our support team through the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe. For account-specific data queries — including anything tied to your DANA, OVO, or GoPay transaction history — please have your registered email address ready so we can verify your identity before sharing or modifying any data.

Live Chat Open the chat widget from any page in your account. Identify yourself with your registered email and state your privacy request clearly so we can route it correctly.
Email Support Send your data access or deletion request to our support email. Include your account username and the specific data or transaction type your query covers.
Account Help Centre Log into your account and navigate to Help to submit a formal data request. Requests submitted this way are timestamped and tracked through to resolution.
HOW WE PROTECT YOUR DATA

Security, Retention and Your Account Rights

Your data security is handled through a combination of technical controls and internal access policies. SSL encryption covers all data in transit between your device and our servers. Internally, only staff who need account data to do their job can access it — broad open access is not permitted. For players in Bandung or anywhere across Indonesia, these controls apply consistently regardless of which local wallet you use.

Encrypted Connections All data sent between your device and our platform travels over SSL-encrypted connections, covering login, account updates, and every DANA, OVO, GoPay transaction you initiate.
Data Retention Schedule We keep your personal data while your account is active. After closure, we begin deletion of non-essential data and retain only what applicable local law requires us to hold.
Cookie Control Session cookies keep you logged in and track lobby navigation. You can clear or block cookies through your browser or mobile device settings at any time without losing your account.
Third-Party Sharing Policy We do not sell your data. We share it only with payment processors like DANA, OVO, and GoPay to complete transactions, or with authorities where local law requires disclosure.

Common Questions About Your Data and Rights

Here are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If your question is not here, our support team can handle specific account or data queries directly through live chat or email.

We collect your name, email, phone number, and the e-wallet details you register — including DANA, OVO, or GoPay account identifiers — along with device and session data generated when you use the lobby.

Yes. Submit a data access request through the Help section of your account or via our support email. We will verify your identity first using your registered email, then provide what we hold.

Contact support through live chat or email and request account deletion. We will remove personal data that is no longer needed, subject to any retention period required by applicable local law.

We share wallet data only with the relevant payment processor to complete your transaction. We do not sell or transfer your payment details to third parties for marketing or any unrelated purpose.

Non-essential personal data is deleted once your account closure is processed. Certain transaction and identity records may be kept longer where local law or financial regulations require it.

Yes. Log into your account and update contact details directly in settings, or contact our support team if you need to correct identity or wallet information that is locked at the account level.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.