Data We Hold and How We Use It
When you open an account, we collect the details you provide — your name, email address, phone number, and the e-wallet information linked to your deposits and withdrawals. If you transact via DANA, OVO, or GoPay, we retain enough transaction metadata to verify payments and process
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cashouts accurately. We do not sell this data to third parties. We use it strictly to operate your account, process transactions, respond to support queries, and where required by applicable law, comply with financial reporting obligations. We also collect technical data automatically: your device type, IP
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address, browser version, and session activity. This helps us detect unusual access patterns and keep your account secure. Cookies and similar tracking tools are used to maintain your session state and understand how the lobby is navigated — you can manage cookie preferences through your browser
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settings at any time. Data is retained for as long as your account remains active, plus any period required under applicable local law. When you close your account, we begin the deletion process for personal data that is no longer needed, subject to any legal retention
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obligations. Access to your stored data is restricted internally on a need-to-know basis.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.